Refund policy
Return & Refund Policy
Daily Nest – Return & Refund Policy
At Daily Nest, we are committed to providing our customers with quality products and a pleasant shopping experience. Please review our return and refund policy carefully before making a purchase.
1. All Sales Are Final
All purchases made through Daily Nest are considered final.
We do not accept returns, exchanges, or refunds for change of mind, personal preferences, incorrect size or color selected by the customer, or products that are no longer wanted.
We encourage customers to carefully review product descriptions, specifications, sizes, and images before placing an order.
2. Damaged, Defective, or Incorrect Products
If you receive an item that is damaged, defective, or different from what you ordered, please contact our customer support team within 7 days of delivery.
To help us review your concern, please provide:
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Your order number
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A description of the issue
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Clear photographs of the product and packaging
After reviewing your request, we will determine an appropriate resolution, which may include a replacement or refund where applicable.
3. Missing or Undelivered Orders
If your order arrives with missing items or your package is marked as delivered but you have not received it, please contact us promptly.
We will review the available tracking and order information and assist you in investigating the issue.
4. Cosmetics, Skincare & Personal Care Products
For hygiene and safety reasons, cosmetics, skincare products, beauty tools, and personal care items cannot be returned or exchanged due to change of mind.
If a product arrives damaged, defective, or incorrect, please contact us as described above.
5. Order Cancellations
Orders are processed as quickly as possible.
Cancellation requests may be considered only before an order enters processing or shipment. Once processing has begun, cancellation cannot be guaranteed.
6. Approved Refunds
If a refund is approved, it will be issued to the original payment method.
The time required for the refund to appear in your account depends on your bank or payment provider.
7. Customer Support
If you have any questions or concerns regarding your order, please contact Daily Nest customer support.
Email: primary.mailbox15@gmail.com
Please include your order number when contacting us.
8. Consumer Rights
Nothing in this policy limits or excludes any rights or remedies customers may have under applicable consumer protection laws.
By placing an order with Daily Nest, you acknowledge that you have reviewed this policy.